01
Review Funnel
Start with a private satisfaction survey, alert the owner when recovery is needed, and keep the public-review request moving for every customer.
REPUTATION OPERATIONS / EARLY ACCESS
Early AccessStop finding out after the review costs you.
Repuvo helps service businesses ask consistently, recover faster, and keep a documented record when a review needs more than a quick reply.
THE COST OF WAITING
A reputation problem should not become an after-hours fire drill.
When requests are inconsistent and negative feedback arrives without a clear owner, a business learns about the damage only after it is public. Repuvo turns that anxious gap into a defined operating loop: ask, recover, request, and document.
- Give customers a private way to say what happened.
- Surface low-score feedback while a real person can still respond.
- Keep review activity and dispute context in one record.
TWO MODULES / ONE OPERATING LOOP
Get more visibility before you need more damage control.
The review funnel creates a consistent path for completed work. The review console gives your team one place to respond, dispute, and preserve the record when the situation deserves more attention.
02
Recovery Signal
A low-score response can trigger an owner alert before the issue becomes another unread public review. The point is a faster human follow-up, not a hidden complaint.
03
One Review Console
Bring review activity, response work, dispute status, and documented next steps into one operational view instead of a collection of tabs.
04
Documented Escalation
For reviews that may violate platform policy or need legal attention, Repuvo organizes the record and prepares a template-based document for the client’s own lawyer to review.
REVIEW FUNNEL / ALL-CUSTOMER DESIGN
The public-review request should not depend on a hidden filter.
Repuvo is designed so every customer receives the request. Private feedback and a recovery alert give the business a chance to listen and respond; they do not remove the customer from the public-review path.
Record the Job
Your team enters the completed job into Repuvo. Today that is a deliberate manual step—not an unsupported CRM automation promise.
Ask Privately
A satisfaction survey gives the customer a direct line back to the business before a public review is requested.
Recover Fast
A low-score response can alert the owner to call, follow up, and document what happened while it is still recoverable.
Request Fairly
Every customer receives the review request. The message can be appropriate to the context, but the public-review path is not reserved only for happy respondents.
Keep the Record
Track response, clicks, review activity, and dispute context so the next conversation is based on evidence—not memory.
THE DISPUTE CONSOLE
When a review crosses the line, know which next step is actually available.
Not every hard review is a dispute. Repuvo helps the business choose between logging and replying, organizing a platform-policy challenge, or preparing a template-based document for the client’s own lawyer to review.
Leave It
Keep the record, prepare a response, and move on when a public answer is the right move.
Policy Dispute
Organize relevant review and job context for a platform-policy reporting path.
Lawyer Review
Use the guided intake to prepare a template-based document for the client’s own lawyer.
Client-Lawyer Action
The client’s lawyer determines whether to revise, send, or pursue any formal next step.
LEGAL DOCUMENT / CLIENT-LAWYER REVIEW
Repuvo prepares structured documentation and a template-based document from the record. It does not provide legal advice, send legal demands, or file suit. The client’s own lawyer reviews the document before any sending or legal action.
NEXT STEP
Make reputation work less reactive.
Join the Repuvo waitlist to bring review follow-up, recovery ownership, and dispute documentation into one operating loop.